FAQs

• Will the doula take the place of my partner?

  No! We are the doula for the whole family. We will support your partner in whatever way feels good to them and help them support you in the way you need.

• Do you work with my doctor/midwife/nurses?

  Absolutely! We are all part of the same team and have different roles. Your doula will help you in decision making, slowing things down, and give that physical and emotional support during your pregnancy, labor, and postpartum time.

• How do you choose Associate Doulas to work on your team?

  We have learned that there is a certain energy we are looking for in doulas that come to us. We want them to have done their training of course, but how confident they are, if they have a nurturing and calm energy, do they have other interests and skills to bring to the team, etc. We are a team and we choose doulas who we know will fit into our team model. Our final deciding factor is always asking ourselves, “Would we want that person to be our guides through pregnancy and birth?”. As business owners, and people who have given birth, our most important guiding factor is trusting our guts. They have never steered us wrong.

• How do you choose who will be my doula?

  We look at what information is given in the contact us form, when you are due, where you live, and what you are looking for. If the owners are a good fit based on that information, and they are available, it will be with them. Sometimes we can see that any doula on the team would be a good fit and other times it is clear a certain doula would be the best fit for you. All of our doulas have a similar energy, but some have different skills, work or life experience that make them a better fit for different clients. We take all of that into consideration when being doula matchmakers.

• Do you have a dedicated doula model or an on call model?

  A little bit of both! If you are working with Kim and Chelsea, you will have the on call model. Within that care, you will have lots of time to get to know both of them so no matter who is on call the day you give birth, you feel confident in that support.
  If you work with an associate, you will have a dedicated doula. That doula will do all of your prenatal care, labor and birth support, and postpartum care. In the event your doula is at another birth or sick, their back up will come to you. The back up will be another doula on the team who you will have had a chance to meet and get to know.

• Do you take Insurance?

  We do not directly bill your insurance. If your insurance covers doula services, we can provide you with a superbill for partial or full reimbursement. Some insurance companies cover childbirth classes and other prenatal classes. Check with yours and if it does, let us know, we can provide documentation for you to receive (sometimes partial) reimbursement. We also accept FSA/HSA cards and have a gift card option.

• How do I book a consult?

  Click the button below and get started on your journey with Austin Doula Care!